Salesforce wants to do for agentic AI what they did for SaaS

Christophe Coenraets, SVP of Developer Relations at Salesforce, tells Eira and Ben about building the new Salesforce Developer Edition, which includes access to the company’s agentic AI platform, Agentforce. Christophe explains how they solicited and incorporated feedback from the developer community in building the developer edition, what types of AI agents people are building, and the critical importance of guardrails and prompt engineering.

RSS News May 18, 2025 0 8 Add to Reading List

Salesforce wants to do for agentic AI what they did for SaaS

Christophe Coenraets, SVP of Developer Relations at Salesforce, tells Eira and Ben about building the new Salesforce Developer Edition, which includes access to the company’s agentic AI platform, Agentforce. Christophe explains how they solicited and incorporated feedback from the developer community in building the developer edition, what types of AI agents people are building, and the critical importance of guardrails and prompt engineering.

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Welcome to my personal blog! I've designed this space to reflect the diverse areas of my personal and professional interests. Much like how the PMI organizes knowledge areas for the PMP certification, I’ve structured the site to showcase the various domains that represent my 20+ years of experience as an Electrical and Software Engineer. Here, you’ll find insights into Product Management, Project Management, Electrical and Software Engineering, Robotics, and Education—each area a testament to my passion and dedication. For those who have worked alongside me, you know how deeply invested I am in these subjects. This blog also serves as a platform for sharing my thoughts, opinions, and curiosity about the latest trends and technological advances in the fields where I’ve made my mark. As a Subject Matter Expert (SME), I’m always driven to stay informed and eager to explore new developments in these dynamic industries. Thank you for visiting my blog. I hope you find the articles both informative and inspiring! —Manuel Caicedo

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